Shaw Communications restores Internet and phone services after brief outage
April 27, 2017
CALGARY, April 27, 2017 – All Internet and phone services were restored as of 4pm MT for a significant number of Shaw customers across Western Canada impacted by a brief outage this afternoon.
The outage began at 1:27pm MT today, as a result of a software failure during a routine upgrade to our network. We are further investigating the cause.
We sincerely apologize to our customers for this inconvenience.
Shaw Communications Inc.
Chethan Lakshman, VP, External Affairs