Press release

Shaw Communications restores Internet and phone services after brief outage

April 27, 2017

CALGARY, April 27, 2017 – All Internet and phone services were restored as of 4pm MT for a significant number of Shaw customers across Western Canada impacted by a brief outage this afternoon.

The outage began at 1:27pm MT today, as a result of a software failure during a routine upgrade to our network. We are further investigating the cause.

We sincerely apologize to our customers for this inconvenience.

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For media inquiries, please contact:
Shaw Communications Inc.
Chethan Lakshman, VP, External Affairs
(403) 930-8448
chethan.lakshman@sjrb.ca